Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of services provided by Edy Electrical (“we”, “us”, “our”). By requesting, booking, or using our electrical services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

Edy Electrical provides residential, commercial, and industrial electrical services, including but not limited to installations, repairs, upgrades, maintenance, inspections, consulting, security systems, and fire alarm systems. All services are carried out in accordance with current UK regulations and industry standards.

3. Quotes & Pricing

  • All quotes are provided based on the information available at the time.

  • Quotes are valid for a limited period unless stated otherwise.

  • Prices may change if additional work is required due to unforeseen issues, changes in scope, or site conditions not disclosed at the time of quotation.

  • Any additional costs will be discussed and agreed upon before work continues.

4. Bookings & Cancellations

  • Appointments must be booked in advance and are subject to availability.

  • Clients must provide reasonable notice if an appointment needs to be cancelled or rescheduled.

  • We reserve the right to charge a call-out or cancellation fee for late cancellations or missed appointments.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate information regarding the property and electrical systems

  • Ensuring safe and reasonable access to the site

  • Informing us of any known hazards, faults, or previous electrical issues

Failure to do so may result in delays, additional costs, or inability to complete the work safely.

6. Safety & Compliance

  • All work is carried out with safety as a priority and in compliance with applicable UK laws and regulations.

  • If unsafe conditions are discovered, we reserve the right to stop work until the issue is resolved.

  • Clients must not interfere with installed systems or works during or after completion in a way that compromises safety.

7. Completion & Variations

  • While we aim to complete all work within agreed timeframes, delays may occur due to factors outside our control.

  • Any changes to the agreed scope of work must be approved before implementation.

8. Payment Terms

  • Payment terms will be agreed upon prior to commencement of work.

  • Invoices must be paid within the timeframe stated on the invoice.

  • Late payments may result in additional charges or suspension of services.

9. Liability

  • We are not liable for pre-existing faults, hidden defects, or issues caused by third-party installations or materials.

  • Our liability is limited to the value of the services provided, except where prohibited by law.

  • We are not responsible for indirect or consequential losses, including loss of business or profits.

10. Warranty & Workmanship

  • We stand by the quality of our workmanship.

  • Any defects arising directly from our work must be reported within a reasonable timeframe.

  • This does not cover damage caused by misuse, external factors, or unauthorised modifications.

11. Intellectual Property

All content on this website, including text and branding, remains the property of Edy Electrical and may not be copied or reused without permission.

12. Privacy

We respect your privacy and handle personal information in accordance with applicable data protection laws. Information collected is used solely for service delivery and communication purposes.

13. Termination

We reserve the right to refuse or terminate services if these Terms and Conditions are breached, if unsafe conditions exist, or if payment obligations are not met.

14. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.

15. Changes to Terms

Edy Electrical reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be published on our website.

16. Contact

If you have any questions regarding these Terms and Conditions, please contact us directly.