Edy Electrical (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our electrical services.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect and process the following types of personal information:
Name
Contact details (such as email address and phone number)
Address or location details related to service requests
Information provided via contact forms, quote requests, or communications
Technical data such as IP address, browser type, and website usage data
We only collect information that is necessary for providing our services or responding to enquiries.
Your personal data may be used for the following purposes:
To respond to enquiries and provide quotes
To deliver electrical services
To communicate regarding appointments, services, or updates
To improve our website and services
To comply with legal or regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
We process personal data under the following lawful bases:
Consent (when you submit information voluntarily)
Contractual necessity (to provide requested services)
Legal obligation (to meet regulatory requirements)
Legitimate interests (to operate and improve our business)
We may share your information only when necessary and only with:
Trusted service providers or subcontractors directly involved in service delivery
Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and lawfully.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to personal information is restricted to authorised personnel only.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise any of these rights, please contact us directly.
Our website may use cookies to enhance user experience and analyse website traffic. Cookies do not collect personally identifiable information unless you provide it voluntarily. You can manage or disable cookies through your browser settings.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the website indicates acceptance of the updated policy.
If you have any questions about this Privacy Policy or how your data is handled, please contact Edy Electrical directly.
